Shipping

What countries do you ship to and how much does shipping cost?

We ship worldwide to almost every country, including North and South America, Europe, Asia, Africa, and Oceania.

Shipping costs are determined by the weight of your order, your destination country, and the shipping method you choose. You can view the shipping costs by adding items to your cart and proceeding to checkout, where the system will automatically calculate the cost.

How long does delivery take and which shipping methods are available?

The processing time for your order ranges from 1-3 weeks, depending on the item and customizations and location.

At Checkout, you can choose from two shipping methods: Expedited or Free.

Expedited shipping takes 1-6 days to deliver after being dispatched.

Free shipping takes 07-15 days to deliver after being dispatched.

The shipping time depends on the shipping method you choose and your destination location.

How can I track my order and what if it hasn’t been delivered yet?

Once your order has shipped, we will send you an email confirmation with tracking information. If your estimated delivery date has passed and your order has not yet arrived, you can track your order online or contact us for further assistance.

Can I change my shipping address?

Yes, you can change your shipping address within 7 days by contacting us. After 7 days we cannot assure change of address.

What should I do if I haven’t received an email about my order being shipped?

 If you have not received an email confirmation about your order being shipped, please check your spam folder. Once your order has been shipped, we will send you an email with tracking information. You can also email us at contact@soulfullymrig.com.